Refunds & Returns

At United4Shoppers, we want you to be completely satisfied with your purchase. If you're not happy with your item(s), we offer a 15-day return and refund policy, subject to the terms outlined below.

1. Return and Refund Eligibility

To be eligible for a return or refund, your item must meet the following conditions:

  • Timeframe: The return request must be made within 15 days from the date of delivery.

  • Condition: The item must be unused, in its original packaging, and in the same condition as when you received it.

  • Receipt or Proof of Purchase: You must provide proof of purchase, such as your order number or receipt.

Non-returnable items: Certain types of items are not eligible for return or refund, including:

  • Gift cards.

  • Downloadable software products.

  • Any product that has been opened or used (unless defective).

  • Personalized or custom items.

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Send an email to support@united4shoppers.com with your order number and the reason for the return.

  2. Return Authorization: Our customer service team will provide you with instructions and a return authorization, if applicable.

  3. Shipping the Item: Once you have received your return authorization, carefully package the item in its original packaging (if possible). Ship it to the following address:

    Rakib Co. LLC
    30 N Gould St #30683
    Sheridan, WY 82801
    USA

    Please note that you are responsible for return shipping costs, unless the item is defective or you received an incorrect product.

3. Refund Process

Once we receive your returned item, we will inspect it to ensure it meets the return criteria (unused and in original condition). If your return is approved, we will process a refund to your original payment method.

  • Refund Timeframe: Refunds are typically processed within 5-7 business days after receiving the returned item. Depending on your payment method, it may take additional time for the funds to appear in your account.

  • Partial Refunds: If the returned item shows signs of use or damage beyond what is considered normal, we may issue a partial refund based on the condition of the item.

4. Defective or Incorrect Items

If you receive a defective or incorrect item, we will cover the return shipping cost. Please contact our customer support team immediately at support@united4shoppers.com for instructions on how to return the item and receive a full refund or a replacement.

5. Exchanges

We currently do not offer direct exchanges. If you would like a different item, we recommend processing a return for the original item and placing a new order for the replacement.

6. Cancellations

Orders can only be canceled before they are shipped. If you wish to cancel your order, please contact us immediately at support@united4shoppers.com. Once your order has been shipped, it is subject to our regular return policy.

7. Final Sale Items

Certain products may be marked as Final Sale and are not eligible for returns, refunds, or exchanges. These will be clearly noted on the product page or at checkout.

8. Contact Us

If you have any questions about our Refund and Return Policy or need assistance with your return, please don’t hesitate to reach out to us:

Email: support@united4shoppers.com
Address: 30 N Gould St #30683, Sheridan, WY 82801
Company: Rakib Co. LLC